Support Services
Customer Experience
With deep industry expertise, the XDimensional Technologies team is here to ensure our customers receive the most from their investment in the Nexsure Insurance Platform. The XDimensional team is committed to delivering the services, support, education, and training that our customers need. Our service specialists are focused on streamlining the implementation and are trained and certified in multiple areas of expertise to ensure our customers have a positive experience and can take full advantage of the robust system functionality. They are passionate, knowledgeable, and ready to help with system conversions, initial implementations, and ongoing support and services.
System Conversions and Implementations
We manage converting your data from another system to the Nexsure Insurance Platform with ease. We maintain an inventory of conversions from most major management systems. These include client and contact information, policy headers, actions, and attachments, and in most cases, can be upgraded to include detailed policy information. Custom conversions can be developed in situations where custom fields and data have been added to your system or you have integrated with other applications.
When implementing the Nexsure Insurance Platform, a project coordinator who will guide you through the training and implementation processes. From data conversions, additional lines of business, eServices extensions, branding of the platform, and more our team will be with you start to finish. We offer business analysis, workflow development, user security and permissions configuration, and accounting setup for advanced implementations. Our team delivers on your business requirements.